Regarding product details, returns, etc. (Refund)
・This is an imported product ordered from overseas. Since our head office is located in Dubai, fifth Co., Ltd. handles all payments and sales and delivery.
・The flow after ordering is Purchase → Order overseas → Arrival at Japanese company (import agent) → Ship to customer
□Due to the order source being out of stock, our store may be forced to cancel the order.
In that case, we will refund your money. If an item is out of stock, we will send a notification email to the customer.
In that case, we will process the refund.
We will ask you for refund information. Thank you for your understanding.
Legal information
Japan: f Co., Ltd.ifth (fifth inc.)
location:10-10 Otowa Yakudemachi, Yamashina Ward, Kyoto City, Kyoto Prefecture
Dubai: L.A.V.Y FUND international technology EST.
Brand name
Ps’memory＆rhal
Representative (CEO)
Ryo Yamazaki
Product sales price/service consideration
Prices displayed on the purchase page for each product/service
Necessary charges other than product price
Prices displayed include shipping charges, consumption tax, etc.Become.
In principle, shipping is free, but if shipping is required,Please check the information on the product page.
Payment method
Credit card payment
Payment period
If you are purchasing a single item, your order will be confirmed once payment is completed. For regular purchases, at the time of your first order. From the following month onward, if your first order date is between the 1st and 27th, you will be billed on the same day as your first order, and if your first order is between the 28th and 31st, you will be billed on the 28th. Please refer to the withdrawal date of each credit card company for the withdrawal date.
Cancellation of subscription
Please cancel your subscription from the subscription cancellation page. Billing will stop from the next payment date.
Product delivery time
From overseasWe will ship within 5 days after completing your order.
・It may take approximately 2 weeks to 1 month for your order to arrive.
We will proceed with customs procedures in a timely manner, but there are times when we are forced to take up to two months, but this is extremely rare.
Matters regarding returns
We do not accept returns of products. However, if the product is defective (damage, wrong item, liquid leakage, etc.), we will only accept returns if you contact us within 7 days of receiving the product. If the product is defective and you contact us within the above period, we will take measures such as returning the product or sending a replacement product. Please note that we cannot accept returns unless the product is defective.
Handling of cancellations, etc.
In principle, changes or cancellations after an order has been confirmed are not possible, unless we are unable to deliver the product due to circumstances at our store..
in JapaneseInquiry:lavybridge@gmail.com
TEL: 075-286-7550